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Quality Improvement Report for the State of Wisconsin

TQM in U.S. Air Force Systems Command

Air Force Weapons Lab TQM Continuous Improvement Plan

TQM in the Strategic Defense Initiative Organization (SDIO)

U.S. Air Force Space Systems Division Total Quality Booklet

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Explanation of Air Force Weapons Lab TQM Continuous Improvement Plan - Improve Your Business with Total Quality Management (TQM). Also refer to Department of Defense, DoD, implementing, quality control, customer, supplier partnerships, production, military, Ron Kurtus, School for Champions. Copyright © Restrictions

Air Force Weapons Lab TQM Continuous Improvement Plan

by Ron Kurtus (1 June 2008)

The United States Air Force Weapons Lab established a Continuous Improvement Plan to fulfill their Total Quality Management (TQM) requirements. The Weapons Lab commander issued a document to outline their plan to implement TQM and provide continuous improvement in their work. Although issued in 1990, the plan still provides a good outline for implementing TQM in your organization.

Questions you may have include:

This lesson will answer those questions. There is a mini-quiz near the end of the lesson.

Plan

Air Force Weapons Lab TQM Continuous Improvement Plan (PDF 590 KB file size)

Summary

The Air Force Weapons Lab established a TQM Continuous Improvement Plan in 1990. Their commander issued a plan to implement TQM and provide continuous improvement in their work. The plan provides a good outline for implementing TQM in your organization.

Answers to Readers' Questions


Concentrate on excellence


Resources

The following are some resources on this topic.

Websites

TQM Resources

Books

Top-rated books on Total Quality

Top-rated books on Business Quality

Top-rated books on Six Sigma

Top-rated books on ISO 9000


Mini-quiz to check your understanding

1. What is the Weapons Lab's definition of TQM?

TQM is a leadership philosophy

TQM stands for zero defects, or else

TQM is a way to cut costs by cutting pay

2. What is the main goal of their implementation strategy?

To remain out of the public spotlight

To develop the greatest weapons possible

To satisfy their customers

3. Who are members of a Process Action Team?

Top managers seeking to improve workers' processes

People who work closely on some aspect of a process

The customers

If you got all three correct, you are on your way to becoming a Champion in Total Quality. If you had problems, you had better look over the material again.


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